Utility Billing

 

 

New Service/Transfers

To establish new residential service, an application will need to be completed in person at the Utility Billing Office located at 200 N. 12th St., in the Government Center. In some cases, this form can be e-mailed or faxed to initiate service. City ordinance requires a refundable deposit and a non-refundable connection fee to initiate service for each account. In addition, a copy of your purchase/lease agreement documents may be required.

To close your utility account, you will need to complete a request to disconnect at the Utility Billing Office. This service can be completed over the phone by contacting customer service at (903) 654-4825 during normal business hours.  You will be required to confirm identifying information (i.e. driver’s license, last four digits of social security number, date of birth etc.). In some cases, this request can only be completed in person.

To transfer service to another service address within the City of Corsicana Utility System, you will need to complete a transfer application, in person, at the Utility Billing Office. A transfer fee will be accessed to initiate the transfer. You will be required to pay any past due balance prior to transferring service. In addition, a copy of your purchase/lease agreement documents may be required.

Please refer to the Utility Rates and Fees section of the official Fee Schedule for the applicable deposit and fees.

Please note: Service orders initiated after 1 p.m. will be processed the next business day.